Licenses for SAP solution manager

SAP solution manager licenses have been renewed last few years by SAP.

Questions that will be answered in this blog are:

  • Do I need a user license for solution manager users?
  • If I run solution manager on HANA, do I need to pay HANA database licenses?
  • How can I get Focused Build and Focused Insights?

User licenses for SAP solution manager

Since 1.1.2018 the requirement of having named users was dropped by SAP.

HANA database licenses

If you want to run HANA database below SAP solution manager as database, you need to procure the infrastructure. The HANA database rights are included in SAP solution manager. This is the only exception SAP has. For all other use case you need to pay for HANA as database as well.

Using SAP solution manager for non-SAP components

You can use SAP solution manager to manage non-SAP components as well. Especially the ITSM service desk component can be used for this. When you use this function for non-SAP components, you will need SAP enterprise support rights for SAP solution manager in stead of the SAP standard support.

Focused Insights and Focused Build

SAP offers Focused Insights and Focused Build as extra options on top of SAP solution manager. Both are installed as add-on. Focused Insights brings extra dashboard building capabilities. With Focused Build you can get an extra grip on your solution build process.

In 2019 both solutions require SAP MaxAttention or need to be procured. As of 2020 both solutions are part of standard maintenance contract. For 2019 prices and 2020 announcement see the SAP blog.

Focused Run

Focused Run is separate solution with separate license to optimize the running of large SAP landscapes. Focused run does NOT run on SAP solution manager. It runs on a separate environment and only runs on SAP HANA. You cannot combine a Focused Run and SAP solution manager on one single installation.

More background information

More information can be found on the SAP solution manager usage rights website.


License measurement tips & tricks

This blog will give you tips & tricks for the SAP license measurement.

Questions that will be answered are:

  • How to deal with license classification for background users?
  • How to deal with license classification for standard SAP users?
  • How to deal with license classification for SAP support and firecall users?
  • What does Confusopoly mean?

Background users

According to OSS note 32326 – System measurement : Technical users all background users are free of charge. Classify them as type 91 Test users. This rule is valid for:

  • Batch users to run background jobs
  • SAP to SAP system connection users
  • Interface batch users
Be careful with the interface users. If an external system posts data into SAP system with a single background user, but it is clear that in the source system multiple real users doing the actions, SAP might want to charge you for 'indirect use'.

System dialog users

SAP standard dialog users are excluded from system license measurement. See OSS note 1402837 – Info USMM/LAW: Excluded SAP users in the measurement for a full list.

SAP support users and fire-call users

For live support of an SAP system you typically will have 2 types of support users:

  1. Users for SAP themselves to logon to your system and provide support to you
  2. Fire-call users with elevated authorizations to solve time critical incidents

Both type of users have no direct business goal, but have only support usage. You can mark them as type 91 Test user, as long as you have a clear naming convention for these users and a general rule that they are locked unless they are needed.

User deletion as regular activity

The user measurement program (both USMM and USMM2) checks for deletion of users in the last three months. To avoid discussions on user deletion it is best practice to delete monthly, or bi-monthly, all persons which have left your company.

End validity date

Users who don’t have a current validity date are not counted in the user measurement program. You might want to schedule program RSUSR_LOCK_USERS in a regular batch job to end the validity of users that did not log on for long time automatically. See this blog for more details.

Confusopoly

If you think you know all about SAP licenses, SAP will change everything again. Dilbert has a nice word for it: confusopoly:

Confusopoly

Sometime people on sales/buying SAP joke about the SAP abbreviation being Shut-up And Pay.

 

 

EHP switches and licenses

EHP switches can deliver great new functionality. But not all of them are for free. This blog will explain how you know which ones are included in the standard license and which ones not.

Questions that will be answered are:

  • How to know which switch has license impact?
  • What are best practices for EHP switches?

Relationship between EHP switches and licenses

The relationship between EHP switch activation and licenses is explained in OSS note 1524246 – Relationship of licenses and business functions.

Attached to this OSS note is the most recent version of the PDF listing which switches are part of the standard license, and which switches require an extra license.

How to read the document?

The document is sorted per business area. Best way is simply use the find button in the PDF and search for your switch.

Example of 2 switches that don’t have license impact:

EHP no license

The pricing comment and License (material number) column are empty. These switches are part of standard license.

Example of switch with license impact:

EHP with license

For this switch your company should be in possession, or acquire the license mentioned in the last column.

EHP switches best practices

Since EHP switch can have license impact the following best practices is suggested:

  • Restrict SFW5 EHP switch activation access to basis team only (display for all is ok)
  • Explain basis team the fundamentals of the licenses and EHP switches
  • Determine in your company who must approve EHP switch on and make clear to basis team only to execute the activation after this approval

If you have switched on a switch with licenses and don’t want to use it, check if it is a reversible switch. Then simply undo this. If it is not reversible, don’t use the corresponding functionality. The latter is much harder since you need to restrict authorizations to that function very carefully.

 

 

SAP new license model for indirect access

This blog will explain about the new SAP license model for indirect access, also known as Digital Access license.

Questions that will be answered in this blog are:

  • Where to find reference material on the new SAP license model?
  • How does the new SAP license model look like?
  • What are the exact definitions inside the documents for digital access?
IMPORTANT:
The explanation in this blog is to help you understand. This is not a replacement of the official SAP site. Please always check the latest official SAP site on the latest status of licensing. The document to search for in the SAP site is called SAP licensing guide (a guide for buyers).

References

Before starting the explanation these are important and useful references:

  • Official announcement on the new license model can be found following this link.
  • Generic explanation of the indirect access model can be found following this link.
  • Explanation on indirect access for existing systems can be found following this link.
  • Background on new model document details can be found following this link.
  • Useful background documents hosted by ASUG group, follow these 2 links: link1 and link2.

The new model

The new model consist of 3 components:

New indirect access model

  1. Direct human access
  2. SAP applications (engines)
  3. Indirect access / digital access
Formal definition:

Digital Access to SAP ERP (“ERP”)

This Package grants (a) humans a license to Use ERP through Non-SAP Application(s) that is/are directly integrated to ERP without the need to be licensed as a “Named User” of ERP and (b) non-humans (e.g. bots, sensors, chips, devices, etc.) a license to Use ERP directly or through Non-SAP Application(s) that is/are directly integrated to ERP and without the need to be licensed as a “Named User” of ERP (collectively, “Digital Access of ERP”).
All Digital Access of ERP will be licensed based exclusively upon the number of Documents created annually by such Digital Access of ERP.  Documents are unique records (i.e. unique digital line-items/objects) as defined in the “Document Definitions” column of the below table.  Each Document shall count as one (1) Document, except for Material Documents and Financial Documents which shall each count as two tenths (0.2) of a Document.  However, where the automated processing in ERP of a Document from one Document Type results in the subsequent creation in ERP of one or more additional Documents of different Document Type(s), such additional Documents shall not be counted.
Where a Non-SAP Application is connected to ERP via a Connectivity App, such Non-SAP Application is still deemed directly integrated to ERP for purposes of this provision.  Any humans and/or non-humans using ERP through application(s) (e.g. Ariba, Concur, Successfactors, Hybris) that is/are integrated to a Non-SAP Application that is directly integrated to ERP do not need to be licensed as a “Named User” of ERP.

In practice this should means documents posted via generic interface user, IOT device, 3rd party application, cloud application posting data in SAP system, etc.

By simply counting documents and agreeing on a price per document, this will simplify the ever ongoing discussion on indirect access.

Digital access based on output

Document definitions

SAP starts with 9 documents. You can find the list and definition in the table below.

Digital access based on documents

 

Document Types Document Definitions
Sales Document A Sales Document is (i) a line item record that represents the material and/or service being sold or quoted and/or (ii) a record that represents an individual order/release against a scheduling agreement which indicates the material and/or service being sold.
Purchase Document A Purchase Document is (i) a line item record that represents the material and/or service being ordered or requested and/or (ii) a record that represents the release against a scheduling agreement which indicates the material and/or service being procured.
Invoice Document An Invoice Document is a line item record that represents the material and/or service being billed.
Manufacturing Document A Manufacturing Document is (i) a record which represents the production-related details associated with manufacturing a material, including: the type, quantity and color of what to produce, when to produce it, where to produce it and/or other distinguishing characteristics, and/or (ii) a record that represents a confirmation which indicates the status of the processing activities associated with manufacturing orders.
Material Document A Material Document is a line item record that represents a specific material being received, issued or transferred to, from or within a storage location or plant.
Quality Management Document A Quality Management Document is (i) a record that represents the details of a nonconformance being reported including the information required for problem solving and/or (ii) a record that represents results of an inspection.
Service & Maintenance Document A Service & Maintenance Document is (i) a record that represents the details of work to be performed including the information needed to plan, execute and bill for a service or maintenance request , and/or (ii) a record that represents the details of a problem being reported including the information required for problem solving and/or (iii) a record that represents the status of the processing associated with service orders and maintenance orders  and/or (iv) a record that represents a claim by a customer for repair or replacement or compensation for under-performance, pursuant to terms in a warranty document.
Financial Document A Financial Document is a record that represents accounting information in a financial journal.
Time Management Document A Time Management Document is (i) a record that represents an employee’s time worked and assigned to business related objects and/or (ii) a record that represents a confirmation (e.g., a progress update) which indicates the status of the processing activities associated with manufacturing orders.