S4HANA setup FIORI my Inbox app

If you have followed all the instruction in the blog about embedded FIORI activation in S4HANA, you will find that the my Inbox app is still not working.

This is correct since extra steps are required. This blog will answer the following questions:

  • Which extra steps to perform to activate the FIORI my inbox app?
  • Where to find more background information on the FIORI my inbox app?

Basic setup of FIORI my inbox in S4HANA

After you have finished the embedded FIORI activation in S4HANA (see blog), you must follow the extra steps in 2834415 – Composite SAP note: Rapid Activation for SAP Fiori in SAP S/4HANA 1909. In this note there is a special section on the extra steps to activate the myInbox.

Goto the following customizing tree entry:

Now setup an extra system alias, name can be freely chosen:

It is very important here to mark 2 thing:

  1. The local GW (gateway) tickbox must be set
  2. The software version MUST be set to /IWPGW/BWF

In transaction /IWFND/MAINT_SERVICE activate the service TASKPROCESSING version 2 for the system alias you just created.

It is very important to take version 2 and not the version 1.

In SICF activate the FIORI inbox tile itself: CA_FIORI_INBOX.

In PFCG activate role SAP_BR_MANAGER and assign it to your user.

MyInbox app

Now goto the FIORI launchpad (/ui2/flp transaction) and the MyInbox tile should be visible with the number showing you the amount of workflows:

If you see the number zero, you might not have any workflows assigned to your user. See the blog on S4HANA workflow activation to make sure the workflow system is properly activated and instruction to generate some test items for you.

Background information

The best source of public information is the SAP wiki on myInbox.

Official SAP note: 2676990 – Release Information note for SAP Fiori My Inbox.

Specific useful notes on how-to OSS note for my Inbox FIORI app :

2421785 – How to Customize the Decision Keys In My Inbox Fiori App

2347652 – Fiori ‘My Inbox’ only shows 100 work items in the list

2557477 – How to Check Fiori My Inbox version

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